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Responsible Organisation Charter

If you want to change the world for the better, we want to help. We offer consultancy and coaching supported by our practical tools, strategy and ideas.

We work with charities, social enterprises, the public sector and businesses, in fact, any organisation that wants to Win by being Good.

We believe that any organisation can be inspirational; it's not your legal structure but your purpose and values that matter.

Sarah Brown, our lead consultant and coach, founded the consultancy in 1991 and has experience in over 100 different sectors.

As a thank you for visiting our site you can download a free tool (no strings attached)

Latest blog posts

Canal london lrg

A Tale of Two Charities in the News: Measuring Success and Shortcomings Through the Lens of 'Winning by Being Good

Charities are under the spotlight like never before—every decision, every outcome, every failure or success is headline news. That’s why I wrote “Winning by Being Good”—the essential guide for anyone who wants their organisation to stand out, thrive, and earn public trust. In this blog, I reveal the core principles behind true leadership and lasting financial success, using real-world examples to show what works and what doesn’t. But I don’t just share theory: “Winning by Being Good” equips you with a powerful audit tool, The Responsible Organisation Charter© (ROC), so you can rigorously assess your organisation and instantly identify areas for improvement. Packed with actionable strategies and practical examples, this is your blueprint for building an organisation people admire—and support. Don’t settle for mediocrity or risk being tomorrow’s negative headline. Invest in your organisation’s future—get “Winning by Being Good” and lead the way to ethical, sustainable success.

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What would you do if you could recruit more volunteers?

Yesterday, the Home Secretary, Shabana Mahmood, announced that future migrants would have to earn their right to settle permanently by proving they contribute to society and could earn an earlier settlement if they volunteered in their local communities. This blog focuses on the current state of volunteering, outlining how to seize the opportunity to reboot your volunteering while its profile is high. In addition to considering the issues of recruitment, I am also considering the strategic opportunities that may arise both because of the announcement on migrants and for many other reasons. I also delve into the potential problems that the Samaritans, a well-known charity, is facing with its volunteers, which has just hit the news and raises some critical issues concerning volunteering.